Environmental Policy

At Complete Civil Engineering, we recognize our responsibility to protect the environment and are committed to conducting our civil engineering, utilities, and drainage operations in an environmentally responsible manner. This Environmental Policy outlines our commitment to sustainability, pollution prevention, and continuous improvement in our environmental performance.

Key Principles:

  1. Compliance with Environmental Laws: We are dedicated to complying with all relevant environmental laws, regulations, and standards applicable to our operations. We stay informed about changes in legislation and proactively adjust our practices to remain compliant.

  2. Resource Efficiency: We strive to use resources efficiently, minimize waste, and promote recycling practices. Our operations are designed to reduce the consumption of energy, water, and raw materials whenever possible.

  3. Pollution Prevention: We are committed to preventing pollution by implementing best practices in waste management, chemical handling, and emissions control. Our goal is to minimize our environmental footprint and protect local ecosystems.

  4. Sustainable Design and Practices: In our civil engineering projects, we prioritize sustainable design and construction practices. This includes integrating eco-friendly materials, energy-efficient technologies, and green infrastructure solutions.


  • Management: The management team is responsible for setting environmental objectives, allocating resources, and ensuring that environmental considerations are integrated into decision-making processes.

  • Project Teams: Project teams are accountable for implementing and adhering to environmentally sustainable practices specific to each project.

  • Environmental Officer: A designated individual is responsible for overseeing the implementation of the Environmental Policy, conducting regular environmental audits, and ensuring compliance with environmental standards.

Continuous Improvement: We are committed to continuously improving our environmental performance. This involves regular reviews of our environmental objectives, setting new targets, and incorporating advancements in sustainable practices into our operations.

Communication and Awareness: We communicate our environmental objectives and performance to our employees, clients, and stakeholders. Training programs are provided to enhance awareness and understanding of the importance of environmental responsibility.

Equal Opportunities Policy

We are all committed to fostering a workplace that values diversity and promotes equal opportunities for all employees and stakeholders. Our Equal Opportunities Policy reflects our dedication to creating an inclusive and supportive environment that embraces the unique contributions of individuals irrespective of their background.

Key Principles:

  1. Non-Discrimination: We prohibit discrimination on the basis of race, colour, religion, gender, sexual orientation, gender identity, age, disability, or any other characteristic protected by applicable laws.

  2. Equal Opportunities in Employment: Employment decisions, including recruitment, promotions, training, and career development, are based on merit and capability. All employees are treated fairly and equally, with opportunities provided without bias.

  3. Inclusive Culture: We strive to create an inclusive culture that values and respects the diversity of our workforce. Discrimination or harassment of any form will not be tolerated.

  4. Accommodations for Disabilities: Complete is committed to providing reasonable accommodations to employees with disabilities to ensure equal access to employment opportunities.

  5. Training and Awareness: We provide training and awareness programs to educate employees about the principles of equal opportunities, diversity, and inclusion. This includes promoting awareness of unconscious biases.


  • Management: The management team is responsible for ensuring the implementation and adherence to this Equal Opportunities Policy. They lead by example, promoting an inclusive work environment.

  • Employees: All employees are expected to treat colleagues, clients, and stakeholders with respect and contribute to the creation of an inclusive workplace.

Reporting Discrimination or Harassment: Employees are encouraged to report any incidents of discrimination or harassment promptly. Complete is committed to thoroughly investigating and addressing such reports in a confidential and fair manner.

Health & Safety Policy

The Health and Safety of our workforce and clients are of crucial important to us. Meeting clients demands with exceptional standards and regimented discipline to our Health and Safety measures is what separates us from the rest of the industry.

With constant innovation of our measures and commitment to these measures we believe it is possible to ensure that no harm is experienced on our sites, in order to to achieve this a number of measures are carried out from: 

  • Eliminating any fatal risks from sites
  • Extensive risk assessments 
  • Constant reviewing and assessing our sites to improve effectiveness and reduce risk
  • Safeguarding the public from all possible hazards/risks
  • Regular health checks on all our workforce to maintain the standards and health of our workers

A number of some of our main principles can be found below:

1. Commitment to Safety: At Complete, the safety and well-being of our employees, contractors, and stakeholders are paramount. We are unwaveringly committed to creating and maintaining a safe working environment.

2. Legal Compliance: We adhere to all applicable health and safety laws, regulations, and industry standards. Compliance is non-negotiable, and we continuously update our policies to align with the latest legal requirements.

3. Risk Assessment and Mitigation: Comprehensive risk assessments are conducted at the outset of each project to identify potential hazards. Proactive measures are implemented to mitigate risks and ensure a safe working environment.

4. Training and Competency: Our employees undergo regular health and safety training to ensure they are well-equipped to handle the challenges of their roles. Competency assessments are conducted to maintain the highest standards of safety knowledge and skills.

5. Emergency Preparedness: [Your Company Name] has established clear emergency response procedures. Regular drills and training sessions are conducted to ensure that our teams are well-prepared to respond effectively to unforeseen incidents.

6. Communication: Open and effective communication channels are maintained to keep all stakeholders informed about health and safety matters. This includes providing clear instructions, signage, and other communication tools to enhance awareness.

7. Continuous Improvement: We foster a culture of continuous improvement in health and safety performance. Regular reviews, audits, and feedback mechanisms are employed to identify areas for enhancement and implement corrective actions.

8. Responsibilities:

  • Management: The management team is responsible for setting health and safety objectives, allocating resources, and ensuring compliance with policies and regulations.
  • Employees: All employees are responsible for adhering to health and safety policies, reporting hazards promptly, and actively participating in safety programs.

9. Documentation and Record Keeping: Detailed documentation of project specifications, quality control procedures, and health and safety protocols is maintained. This documentation provides a transparent record of our commitment to safety.

Quality Assurance Policy


We are committed to delivering exceptional quality in every aspect of our civil engineering, utilities, and drainage services. This Quality Assurance Policy outlines our dedication to meeting and exceeding client expectations through rigorous quality standards, continuous improvement, and adherence to industry best practices.

Key Principles:

  1. Client Satisfaction: Our primary goal is to achieve and sustain client satisfaction. We strive to understand and meet the unique needs of each project, ensuring that the delivered solutions surpass client expectations.

  2. Compliance with Standards: Complete Civil Engineering is committed to compliance with relevant national and international standards, codes, and regulations governing civil engineering, utilities, and drainage projects.

  3. Risk Management: We conduct comprehensive risk assessments at the outset of each project to identify potential challenges and opportunities. Proactive risk management is integral to maintaining quality and preventing issues.

  4. Continuous Improvement: We foster a culture of continuous improvement, encouraging our team to seek innovative solutions, learn from experiences, and apply lessons learned to enhance the quality of our services.

  5. Training and Competency: Our employees are our most valuable asset. We invest in their training and development to ensure they possess the necessary skills and knowledge to deliver high-quality work. Regular assessments and certifications are conducted to maintain competency.


  • Management: The management team is responsible for setting quality objectives, providing necessary resources, and fostering a culture of quality throughout the organization.

  • Project Teams: Project teams are accountable for implementing and adhering to quality assurance processes and standards specific to each project.

  • Quality Assurance Officer: A designated individual is responsible for overseeing the implementation of the Quality Assurance Policy, conducting regular audits, and ensuring compliance with quality standards.

Our policy documents can be retrieved by demand via email!

Our Accreditation

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